MWJ Marketing Agency Ltd (trading as Green Solution) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.greenheal.fit or purchase our services.
We operate in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. If you have any questions, contact us at greenheal@greenheal.fit.
1. Who We Are
Data Controller: MWJ Marketing Agency Ltd (trading as Green Solution)
Registered address: 8 Princes Court, Royston, Hertfordshire, SG8 9FG, United Kingdom
Registered in: England & Wales
Contact email: greenheal@greenheal.fit
2. What Personal Data We Collect
We may collect and process the following categories of personal data:
- Identity data: First name, last name, job title
- Contact data: Email address, phone number, business address
- Company data: Organisation name, industry, company size
- Transaction data: Services purchased, payment records, invoicing history
- Technical data: IP address, browser type and version, time zone, browser plug-in types, operating system, and other technology on the devices you use to access this website
- Usage data: How you use our website, products, and services
- Marketing & communications data: Your preferences in receiving marketing communications from us
We do not collect any Special Category data (such as health data, racial or ethnic origin, religious beliefs, or biometric data).
3. How We Collect Your Data
- Directly from you: When you complete our contact form, purchase a service, correspond with us by email or phone, or subscribe to our communications
- Automatically: Through cookies and similar technologies as you interact with our website
- Third parties: Analytics providers (such as Google Analytics), payment processors, and advertising networks
4. How We Use Your Personal Data
We use your personal data only where we have a lawful basis to do so. Our lawful bases are:
- Performance of a contract: To deliver the services you have purchased, process payments, and manage your account
- Legitimate interests: To improve our website and services, send relevant business communications, and manage our relationship with you, where these interests are not overridden by your rights
- Compliance with a legal obligation: To comply with UK tax, accounting, and regulatory requirements
- Consent: Where you have explicitly opted in to receive marketing communications
5. Marketing Communications
We may send you information about services, insights, or events we believe may be of interest to you, where you have consented or we have a legitimate interest. You can opt out at any time by clicking the unsubscribe link in any email, or by emailing greenheal@greenheal.fit.
6. Sharing Your Data
We do not sell your personal data. We may share your data with:
- Service providers: Shopify Inc. (platform infrastructure), payment processors, email marketing platforms, and cloud storage providers — all operating under data processing agreements
- Professional advisers: Lawyers, accountants, and auditors where necessary
- Regulators and authorities: Where required by law or legal process
All third parties are required to respect the security of your data and to treat it in accordance with applicable law.
7. International Transfers
Some of our third-party service providers are based outside the UK. Where we transfer personal data internationally, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the UK Information Commissioner's Office (ICO).
8. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Financial and transaction records are retained for seven years in compliance with HMRC requirements. Contact and marketing data is reviewed annually.
9. Cookies
Our website uses cookies to distinguish you from other users, improve your browsing experience, and analyse website traffic. You can control cookie settings through your browser. For details, please refer to our cookie settings on the website.
10. Your Rights Under UK GDPR
You have the following rights in relation to your personal data:
- Right of access: Request a copy of the personal data we hold about you
- Right to rectification: Ask us to correct inaccurate or incomplete data
- Right to erasure: Ask us to delete your data where there is no legitimate reason to continue processing it
- Right to restrict processing: Ask us to suspend processing of your data in certain circumstances
- Right to data portability: Request a transfer of your data to you or a third party in a structured, commonly used, machine-readable format
- Right to object: Object to processing of your data where we rely on legitimate interests
- Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time
To exercise any of these rights, contact us at greenheal@greenheal.fit. We will respond within 30 days. There is no charge for making a request.
11. Complaints
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
- Website: ico.org.uk
- Helpline: 0303 123 1113
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a prominent notice on our website or by email. The "last updated" date at the top of this page will always reflect the most recent version.
13. Contact
For any privacy-related queries, please contact:
MWJ Marketing Agency Ltd (trading as Green Solution)
8 Princes Court, Royston, Hertfordshire, SG8 9FG, United Kingdom
Email: greenheal@greenheal.fit